M: Hello, is that Jane?
W: Speaking.
M: Hi, Jane, this is Chris here. Listen, I'm in real trouble.(1)_______________________.
W: Oh, no! Bad luck.
M: Yeah, I can't believe it! What do you think I should do? I'm desperate!
W: I think I can help you, Chris, so calm down!It happened to me last year, and I solved the problem.So don't panic! What happened exactly?
M: (2)_______________________.I couldn't do anything! All my data's gone! I can't retrieve it! I've lost it all!
W: Listen, that happened to me, and I took it round to a small company I know and they fixed it in an hour! And they retrieved all my data, too.
M: Thank god! Can you give me the phone number?
W: Sure, they're very helpful. Speak to Kit, Kit Marlow. You can mention my name too!That might help. Do you have a pen handy? Call them at 0208 346 789.Oh, just one more thing. (3)_______________________.
M: Okay! I'll do that right now. And thanks a million!
W: My pleasure. Good luck.
