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A:I'm sorry, I've lost my tags and receipt. What can I do about it?
非常抱歉,我遗失了行李牌和收据。怎么办?
B:I see. What is your baggage? And do you remember the tag's number or color?
我知道了。您的行李是什么?您记得牌子的号码或颜色吗?
A:It's a suitcase. Its colour is blue.
是个皮箱,颜色是蓝色的。
B:Could you give me a description of your case?
您能描述一下您的箱子吗?
A:It's like this, it's square with a leather cover.
那个箱子是这样的--四方形,皮革面。
B:I'll check it for you. I've found it. Is this yours?
我来为您查一查。找到了,是这个吗?
A:Yes, it is the right oneA
是的,正是这个。