标题: Never out of stock——永不缺货 [打印本页] 作者: yy2235 时间: 2011-5-4 19:08 标题: Never out of stock——永不缺货
When I overheard one of my cashiers tell a customer, "We haven't had it for a while, and I doubt we'll be getting it soon," I quickly assured the customer that we would have whatever it was she wanted by next week. After she left, I read the cashier the riot act.
"Never tell the customer that we're out of anything. Tell them we'll have it next week," I instructed her. "Now, what did she want?"
"Rain."
本帖隐藏的内容需要回复才可以浏览
作者: davis081 时间: 2011-5-4 22:37
asdasd作者: fangnan 时间: 2011-5-13 16:09
Haha, a funny story!作者: thor747 时间: 2011-5-19 02:54
have a look作者: hnashilei 时间: 2011-5-19 23:10
interesting,we do it,the foreman'consciousness
to service is strong作者: xiaomeixin 时间: 2011-5-20 11:21
.gif)