Listen to the mp3 carefully and finish the quiz to gain scores.
Of course, you can write down what you heard.
1. What is the man's main problem with his computer?
A. It crashes a lot.
B. His computer has a virus.
C. It has a lot of junk software.
2. What is the issue with the computer warranty?
A. The warranty has expired since he bought the computer.
B. The warranty isn't valid because didn't register the computer.
C. The warranty doesn't cover software issues and problems.
3. What can we infer from the first company's response to the caller?
A. They sent the man the wrong computer in the first place.
B. The company doesn't provide warranties for their products.
C. They are understaffed to handle customer complaints.
4. Which of the following is a main selling point for the second company being advertised?
A. Their products are the newest on the market.
B. The computers are cheaper than those sold by competitors.
C. The company manufactures secure and trustworthy machines.
5. What is the name of the second company?
A. Turbo Command
B. Turvo Computers
C. Turban Camando
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