W: Hi. What can I do for you?
M: (1)_________________________.
W: Well, could you tell me what seems to be the problem?
M: The first time I washed and dried it, the thing shrank at least four sizes.
W: Oh, I see, don’t you follow the washing instructions? You see on the label: to hand wash it then to dry it on low heat.
M: How do I know this? The label is written in French!
W: I’m sorry to hear that. (2)_________________________.
M: I don’t want to exchange it for anything! I just want my money back.
W: Well, I can give you credit on your next purchase or a discount and since the item you purchased was on clearance, we can’t give you a refund.
M: What? A clearance item! I don’t know about this.
W: I guess you didn’t read our ad. Look here is the ad and the information about the clearance sale is at the bottom.
M: Where? Where? That small print! You need an electron microscope to see those words.
W: (3)_________________________.
M: Ok. Ok. I give up. Take your shirt. You can open up a pet store and sell it as a cat shirt.
yes,I like to return this thirt for a refund I bought last week.
But what I can do it is allow you exchange this thirt for another one
and anyway you can only return the items with receipts within 6day but I was unfortunately that was yesterday your pays.
发表于 2014-6-12 09:24
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发表于 2014-6-25 20:47
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