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标题: 四级练习2011.06.14(2) [打印本页]

作者: Rebecca949    时间: 2011-6-14 17:08     标题: 四级练习2011.06.14(2)

[audio]http://sound.yywz123.com/tingbbs/cet4/cet420110612.mp3[/audio]




W: Hello, Mr. Summerfield. How are you today?
M: Very well. Thank you, Ms. Green.
W: What can I do for you?
M: Well, unfortunately, there is a problem with the order we received from you yesterday. (1)_____________________.
W: Oh, dear, that’s bad news. I’m very sorry to hear that, and you don’t know how many packs are without manuals?
M: No, because we haven’t opened every pack. But in several of those that have been opened there are none, no manuals.
W: I’m very sorry about this inconvenience, Mr. Summerfield. (2)_________________________, and the manuals should arrive tomorrow or the day after at the latest.
M: All of them, right?
W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.
M: Yes. Yes, I see. That would be great.
W: Please accept our apologies for this mix-up. (3)_______________________________.
M: Right. Thanks for your swift action.
W: Not at all. Thank you and goodbye for now. Do call if there is anything else.
M: All right. Thank you. Goodbye, Ms Green.
W: Goodbye.



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作者: 刘梦婷    时间: 2011-6-14 23:07

呵呵
作者: lingkiki    时间: 2011-6-14 23:21

it is seems we would not ...to support the telephone system.
wil send out the manual this afternoon b ..mail entirely of our cause.
I sure there are everythig possible ..to find out why the mistake happened
作者: 512154882    时间: 2011-6-15 10:34

回复 1# Rebecca949


    呵呵
作者: xiaotantan    时间: 2011-6-15 10:35

1)It seems we've not received the right quatity of manuals to support the telephone system
2)We'll sent out the manuals this afternoon by express mail entirely and out cost
3)I sure you will to everything possible to find out why the mistake happened
作者: SmallLucky    时间: 2011-6-16 12:35

thank you




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