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标题: 打电话时,你可以这样说。。。 [打印本页]

作者: evaxiaofan    时间: 2010-11-29 11:14     标题: 打电话时,你可以这样说。。。

本帖最后由 evaxiaofan 于 2010-11-29 11:19 编辑

Useful telephone vocabulary and phrases in English

►Making contact

►Giving more information
   •  I'm calling from Tokyo/Paris/New York/Sydney
   
•  I'm calling on behalf of  (Mr. X ...)

►Taking a call
   •  X speaking Can I help you?

►Asking for a name/information

   •  Who's calling please?
   •  Who's speaking?
   •  Where are you calling from?
   •  Are you sure you have the right number/name?

►Asking the caller to wait

   •  Hold the line please
   •  Could you hold on please
   •  Just a moment please

►Connecting

   •  Thank you for holding
   •  The line's free now  ..... I'll put you through
   •  I'll connect you now / I'm connecting you now.

►Giving negative information

►Telephone problems
   •  The line is very bad.  Could you speak up please?
   •  Could you repeat that please?
   •  I'm afraid I can't hear you.
   •  Sorry.  I didn't catch that.  Could you say that again please?

►Leaving/taking a message

   •  Can I leave/take a message?
   •  Would you like to leave a message?
   •  Could you give him/her a message?
   •  Could you ask him/her to call me back?
   •  Would you like him/her to call you back?
   •  Could you tell him/her that I called?
   •  Could you give me your name please?
   •  Could you spell that please?
   •  What's your number please?
作者: xiaomeixin    时间: 2010-11-29 15:25


作者: yujason    时间: 2010-11-29 15:52

thk for you supporting~~
it's very useful..
作者: evaxiaofan    时间: 2010-11-29 22:00

回复 2# xiaomeixin


    Thanks for your applause~~
作者: evaxiaofan    时间: 2010-11-29 22:00

回复 3# yujason


    It is my pleasure~~
作者: jasonyug    时间: 2010-12-1 12:02

good for me ,thanks Eva
作者: evaxiaofan    时间: 2010-12-2 11:25

回复 6# jasonyug


    you are welcome, i am glad it is of use to you~!~
作者: Renee88128    时间: 2010-12-2 17:17

good!
作者: evaxiaofan    时间: 2010-12-2 17:28

回复 8# Renee88128


   




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