listen to the material carefully,although it is difficult and sometime you can't write down the correct answer.As long as you have tried,whatever you write down will be the harvest of yours.You should believe that only by accumulating little by little could you learn English welll.so come on.
W: Excuse me. I'm doing a survey on the recent modernization of this airport. Would you mind answering some questions?
M: Well, if you're quick.
W: Right, um, could you tell me, um, where you're going and why you're going there?
M: Yes, I'm flying to Barcelona on business.
W: OK. Can you tell me how often you use the airport?
M: Yes, _______________________________________.
W: And um, what do you think of the new restaurant?
M: I'm sorry, but I think it's cheap, vulgar, I mean—plastic cups, wobbly chairs, we deserve something better.
W: Right, ____________________________________?
M: Well, that varies. Now, some days they're all right, they can cope; but on busy days they can't cope at all—if it gets overcrowded they just don't seem to have the staff to deal with the situation and there are delays.
W: Thank you. Um. What about the new parking facilities?
M: ________________________________. I know there's a courtesy bus but it isn't frequent enough.
W: Well, um, and what about the transport links to the airport?
M: Transport facilities, public transport is pretty good. I think there are frequent rail services and buses, yes, I think it's pretty good.